If you are having trouble with a promotion code, please check that you have qualified for the promotional code you are trying to use.
For example, if particular products are excluded from a promotion (which will be identified in the terms and conditions) they would not be counted towards a required spend. e.g. spend $20 save $xx.
Also, you may have to spend a certain amount to qualify for a discount. Please note that shipping costs are not included in any spend requirement for a promotion. If you continue to face issues, please chat to our customer care team.
Customer Service Opening Hours for chat online Monday - Friday: 8am - 10pm Saturday: 9am - 10pm
Just click on the LIVE CHAT button.