Due to the current circumstances surrounding extreme weather conditions, you may experience delays in delivery of your order. We are available at all times to assist, send us an email here.
All goods are dispatched from Melbourne, Victoria, Australia and are delivered by Australia Post. Most orders are dispatched from our warehouse within 24 hours if you placed your order on a business day. If you place your order over a weekend or on a public holiday it will be processed and sent out over the following business days.
Upon dispatch we will send you a notification email and your order should arrive within 1-5 business days for standard delivery and 1-3 business days for express delivery. Please note it can take longer to QLD, NT, WA, remote and regional areas. Please note that we rely on our delivery partners to successfully deliver within their recommended service time frames.
|Delivery Method||Cost||Delivery timeframes|
|Standard shipping||$8.95 or FREE on orders $79+||Metro||1-3 business days||1-4 business days||1-5 business days||2-5 business days||4-15 business days|
|Rural/Remote||1-5 business days||2-5 business days||2-5 business days||2-7 business days||4-16 business days|
or $15.95 for WA, NT & QLD
|1-3 business days|
If all the items you ordered are in stock at the time of purchase, and you have placed your order before 10AM, you can expect your order to be dispatched the same day. If your order was placed after 10AM, and all items are available, your order will be dispatched next business day.
Track Your Order
Our delivery partner Australia Post is working hard to ensure you receive your items as quickly as possible. The best way to track your deliveries is through Australia Post’s mobile app. Get expected delivery dates, localised service updates and stay notified if things change. You can also track your parcels on auspost.com.au by using the tracking tool. We thank you for your patience and will keep you updated as we closely monitor the effect of any restrictions on our services.